OneDrive Storage Support

Written by matt.spinks | March 10, 2021

I am excited to announce OneDrive Storage Support for RingClone! Archiving your calls, messages, texts, and faxes with your existing OneDrive account is quick and easy! All the features you are familiar with (such as file name templates, instant sub-folders, automatic user/date/ext/caller categorization) are now available with your OneDrive account. In addition, OneDrive gives you more flexibility to configure storage within sites or drives in your OneDrive account.

If you are setting up RingClone for the first time (and want to use OneDrive Storage), follow these simple steps:

  1. Click “Archives” at the top.
  2. You will see a list of storage destination options (including OneDrive storage). Click the option for “OneDrive Storage”.
    Select OneDrive Storage
  3. Click “Go To OneDrive” to begin the process of connecting RingClone to your OneDrive account.
    go to OneDrive Storage
  4. Authenticate to OneDrive using your Microsoft credentials.
    go to OneDrive Storage
  5. After authenticating to OneDrive, you will automatically be navigated back to the RingClone portal. In the RingClone portal, select a site, drive, and/or folder for RingClone to use as a starting point.
    confirm main RingClone folder
  6. Select the types of data for RingClone to archive (or to use for QA).
    select logs and content
  7. Create your sub-folder template with the easy-to-use drag/drop interface.
    set up sub folders
  8. Create your file naming template with the easy-to-use drag/drop interface.
    set up sub folders
  9. Verify the configuration looks correct and click “Confirm”.
    click confirm
  10. After a few moments, check your OneDrive account to verify data is being pushed.
    click confirm

If you already have archiving set up with RingClone, and would like to change your destination to OneDrive Storage, follow these simple steps:

  1. Under “Archives” -> “Configuration”, next to the “Destination” title, click “change”.
    change destination
  2. You will now see a new option for “OneDrive Storage”. Click that.
    change destination
  3. Click “Go To OneDrive” to begin the process of connecting RingClone to your OneDrive account.
    go to OneDrive Storage
  4. Authenticate to OneDrive using your Microsoft credentials.
    go to OneDrive Storage
  5. After authenticating to OneDrive, you will automatically be navigated back to the RingClone portal. In the RingClone portal, select a site, drive, and/or folder for RingClone to use as a starting point.
    confirm main RingClone folder

That’s it! If you already had archiving set up and are switching to OneDrive Storage, all your previously configured sub-folder and file templates will be automatically transferred over. After completing these steps, RingClone will start archiving to your OneDrive Storage account.

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