Real-Time Archiving

Written by matt.spinks | October 18, 2018

One of RingClone’s most powerful features is its ability to archive calls, texts, and faxes in real time. Under the hood, RingClone employs a powerful processing engine that extracts log data, call content, messages, and more from your RingCentral account, and places that data into your custom archiving and QA structure.

What Does This Mean For You?

RingClone’s powerful processing engine does several things for you and your organization:

  • Ensures accuracy for compliance
  • Allows your team to process QA workflows faster
  • Ensures data is retrieved from RingCentral before it drops off
  • Gives you a more accurate view of your RingCentral activity within your archives and/or QA workflow

This, combined with RingClone’s powerful data search engine, gives you un-rivaled analytics and reporting capabilities. If you care about your organizations data: how to find it, how to archive it, how to analyze it, then RingClone is a great tool to have in your organization’s toolbox. If you have any questions about what RingClone can do for you and your organization, reach out to us.

More Articles

Based on your interest in Real-Time Archiving
  • RingClone Just Added RingCentral Contact Center and NICE InContact Support!
    Written by matt.spinks | February 24, 2022
    Our engineers have been hard at work the past 5 months, and now I am excited to announce that RingClone fully supports NICE InContact and RingCentral Contact Center. All the RingClone features you are familiar with ...(read more)
  • RingClone vs RingCentral Archiver – Which One to Use?
    Written by matt.spinks | September 1, 2021
    We often get asked what the differences are between RingClone and the RingCentral Archiver. There are several differences between the two apps, and there are several reasons that someone may choose one or the other. These choices usually come down to functionality, features, and cost. ...(read more)
  • RingClone Announces Partnership with RingCentral
    Written by matt.spinks | May 28, 2021
    I am excited to announce that we have entered into a premiere partnership with RingCentral! See below for our press release... RingClone joins RingCentral as a Premier ISV Partner to bring a robust archival, compliance, and content supervision suite for its customer base. RingClone, a world class archiving and quality assurance service provider, today announced ...(read more)
  • RingClone is FSQS Certified for the Financial Services Sector
    Written by matt.spinks | March 25, 2021
    As part of our on-going commitment to our financial services clients, we have completed our stage 2 FSQS certification for our business process and practices. Our information is now available to financial services buying organizations using FSQS. The FSQS accreditation is valued by a growing number of the purchasers in the financial industry as it indicates a successful audit process and demonstrates RingClone’s commitment and capabilities to the sector. ...(read more)
  • OneDrive Storage Support
    Written by matt.spinks | March 10, 2021
    I am excited to announce OneDrive Storage Support for RingClone! Archiving your calls, messages, texts, and faxes with your existing OneDrive account is quick and easy! All the features you are familiar with (such as file name templates, instant sub-folders, automatic user/date/ext/caller categorization) are now available with your OneDrive account. In addition, OneDrive gives you more flexibility to configure storage within sites or drives in your OneDrive account. ...(read more)
  • Adding More Security To RingCentral’s Cloud-Based Faxing Service
    Written by matt.spinks | February 13, 2021
    Around 6 months ago, a medical imaging company contacted RingClone to find a solution for a unique challenge they were encountering while upgrading their fax machines. Being in the medical field, this customer relies heavily on fax communication when transferring medical images between locations. However, many of their fax machines were aging, and were becoming difficult and expensive to maintain. They desired to move their faxing capabilities to a cloud environment ...(read more)
  • Azure Blob Storage Support
    Written by matt.spinks | February 21, 2020
    I am excited to announce Azure Blob Storage Support for RingClone! Archiving your calls, messages, texts, and faxes with Azure Blob Storage is a quick and easy! All the features you are familiar with (such as file name templates, instant sub-folders, automatic user/date/ext/caller categorization) are now available with your Azure Blob Storage account. In addition, Azure Blob Storage provides extra security features and data organization tools for your data. These features, such as scoped SAS URI's, access policies, and "one container per user" can be incorporated ...(read more)
  • DropBox Support
    Written by matt.spinks | January 23, 2019
    I am excited to announce that RingClone now has DropBox support! Archiving your calls, messages, texts, and faxes with DropBox is a snap! All the features you are familiar with (such as file name templates, instant sub-folders, automatic user/date/ext/caller categorization) are now available with your DropBox account. If you are setting up RingClone for the first time (and want to use DropBox), follow these simple steps ...(read more)
  • The Importance of Verification
    Written by matt.spinks | November 1, 2018
    "How do you know that your archiving solution is working, and that it is accurate?" One of RingClone's greatest features is it's ability to do a real-time, side-by-side comparison of live RingCentral data and RingClone's archived data. If compliance or legal issues are your concern, this gives you a level of confidence that other archiving ...(read more)