Learning Center

Welcome to the learning center! Read about our latest features, view some quick tips, or read up on instructions for how to use RingClone more efficiently.

 RingClone Announces Partnership with RingCentral

I am excited to announce that we have entered into a premiere partnership with RingCentral! See below for our press release... RingClone joins RingCentral as a Premier ISV Partner to bring a robust archival, compliance, and content supervision suite for its customer base. RingClone, a world class archiving and quality assurance service provider, today announced ...(read more)

 RingClone is FSQS Certified for the Financial Services Sector

As part of our on-going commitment to our financial services clients, we have completed our stage 2 FSQS certification for our business process and practices. Our information is now available to financial services buying organizations using FSQS. The FSQS accreditation is valued by a growing number of the purchasers in the financial industry as it indicates a successful audit process and demonstrates RingClone’s commitment and capabilities to the sector. ...(read more)

 OneDrive Storage Support

I am excited to announce OneDrive Storage Support for RingClone! Archiving your calls, messages, texts, and faxes with your existing OneDrive account is quick and easy! All the features you are familiar with (such as file name templates, instant sub-folders, automatic user/date/ext/caller categorization) are now available with your OneDrive account. In addition, OneDrive gives you more flexibility to configure storage within sites or drives in your OneDrive account. ...(read more)

 Adding More Security To RingCentral’s Cloud-Based Faxing Service

Around 6 months ago, a medical imaging company contacted RingClone to find a solution for a unique challenge they were encountering while upgrading their fax machines. Being in the medical field, this customer relies heavily on fax communication when transferring medical images between locations. However, many of their fax machines were aging, and were becoming difficult and expensive to maintain. They desired to move their faxing capabilities to a cloud environment ...(read more)

 Azure Blob Storage Support

I am excited to announce Azure Blob Storage Support for RingClone! Archiving your calls, messages, texts, and faxes with Azure Blob Storage is a quick and easy! All the features you are familiar with (such as file name templates, instant sub-folders, automatic user/date/ext/caller categorization) are now available with your Azure Blob Storage account. In addition, Azure Blob Storage provides extra security features and data organization tools for your data. These features, such as scoped SAS URI's, access policies, and "one container per user" can be incorporated ...(read more)

 DropBox Support

I am excited to announce that RingClone now has DropBox support! Archiving your calls, messages, texts, and faxes with DropBox is a snap! All the features you are familiar with (such as file name templates, instant sub-folders, automatic user/date/ext/caller categorization) are now available with your DropBox account. If you are setting up RingClone for the first time (and want to use DropBox), follow these simple steps ...(read more)

 The Importance of Verification

"How do you know that your archiving solution is working, and that it is accurate?" One of RingClone's greatest features is it's ability to do a real-time, side-by-side comparison of live RingCentral data and RingClone's archived data. If compliance or legal issues are your concern, this gives you a level of confidence that other archiving ...(read more)

 Real-Time Archiving

One of RingClone's most powerful features is its ability to archive calls, texts, and faxes in real time. Under the hood, RingClone employs a powerful processing engine ...(read more)

 RingClone vs RingCentral Archiver – Which One to Use?

We often get asked what the differences are between RingClone and the RingCentral Archiver. There are several differences between the two apps, and there are several reasons that someone may choose one or the other. These choices usually come down to functionality, features, and cost. ...(read more)